Frankly, it's time somebody
told you the truth - dispelled the myths, cleared
up the inaccuracies, and laid out both the practical
framework and the philosophical underpinnings
of the Masters of Business Administration (MBA);
particularly if one chooses to pursue such a
degree in the United States. It's time for some
straight talk, and there is no better time than
now.
When
distilled to its vital essence, its vibrant
core, the MBA's true worth lies in three areas:
educational value, relationship development,
and access to opportunity. Let's start with
the easiest of the three - access to opportunity.
Let's face it - an MBA is not
the Holy Grail. But in some circles of business,
you will not have an opportunity to even compete,
much less develop and showcase your skills and
talents - without first getting an MBA. For
such companies, for such industries, an MBA
is an "Admissions ticket." It is the
price of Admissions for being hired. The reasons
for this are many.
Unlike the generation of my parents
who came of age after World War II, where the
goal was to find a great job at a great company,
where pay and job security were assured - a
company from which one retired; we live in a
vastly different world today. In my father's
day, the key was to find the right company,
and to work one's way up the corporate ladder.
In America, such companies were plentiful -
from telecommunications to manufacturing to
electronics to the automotive industries - even
government. Such companies had strong in-house
programs for training and development whereby
employees could improve their skills and thereby
their lots within the firm. In fact, those with
degrees, much less in business, or those with
MBAs, were indeed in the minority. Such degrees
weren't all that necessary. Such was the business
climate of my father's generation. I say my
father, because it was also the generation in
which a working woman was an anomaly. The world
in which we live today, and the one you will
face in the years ahead, is an entirely different
species.
Today's world is fluid. On the
one hand, many employees change jobs every five
years; some even change careers. Given this
migratory labor force, many firms have chosen
to let the educational arena, particularly MBA
programs, do what was originally handled within
a company's particularized training and development
program. On the other hand, this fluidity is
not limited to employees. In today's climate
of mergers and acquisitions many companies are
constantly reinventing and reconfiguring themselves
as well. Regrettably, loyalty and longevity
are values of a bygone age. Unfortunately, this
is not the end of the challenge.
Technological development, fueled
by an ever widening Internet, has created a
paradigm shift both in business and in the business
of education. The Internet's true impact is
not yet fully understood, but what is clear
is that it is changing our world. As a manager,
it is not uncommon to be called upon to manage
in areas that did not even exist when you were
in school (e.g. the Internet). Consequently,
if you intend to be an effective manager in
this fluid world, an MBA is a useful tool to
have. But, an MBA from where?
It is an important question. For
some American firms, where you go to school
is as important as what degree you pursue. Sometimes,
even more so . Getting my undergraduate education
at Yale taught me that, and Business Week's,
October 2 edition: "The Best B Schools,"
reinforces the reality that where you go to
school still does matter. Such schools as Yale,
Harvard, the Massachusetts Institute of Technology
(MIT), Stanford, Wharton and Northwestern, all
have great brand name value. If you get your
MBA from such schools, you will have a wealth
of opportunities to choose from. However, if
you dig deeper, you will learn that while Harvard
and Stanford have great brand names and equally
great MBA programs, Yale has a great brand name,
but its MBA equivalent degree (Masters in Public
and Private Management or MPPM) is not as respected
as that of Harvard or Stanford's MBA. Still,
because Yale's brand name is so great, it seems
not to matter that the degree is not as highly
valued. As a Yale graduate one still has great
opportunities, no matter what degree you pursue.
However there is more to the story.
In my conversations with Yale
Management school officials coupled with my
own observations, I learned that over the years,
many Yale students began to feel that nobody
really understood what an MPPM was. As such,
last year students were allowed to have their
MPPM degree labeled as an MPPM or as an MBA.
As of the fall 2000, the MPPM is now officially
an MBA. Yale did not substantially change the
curriculum content. It just changed the name.
This demonstrates that at American Universities
students can sometimes make a big difference,
and it also underscores how important the MBA
degree really is.
Many MBA programs seek to appeal
to potential students by developing a specialty
or by developing strength in a particularly
region of United States. For example, the University
of Southern California in Los Angeles (USC)
has a very strong reputation in the Southern
California with respect to its MBA program.
Its national reputation as an MBA program provider
is not as strong. However, since Los Angeles
is one of the most important economic centers
in America, to have a strong presence in Southern
California is a great thing. We have pursued
a similar course here in the Charlotte area,
the largest banking center in America. However,
USC has a great national reputation with respect
to its graduate program in film. On the other
hand, the University of California at Los Angeles
(UCLA), where I spent several years as Senior
Associate Director of MBA Admissions, was ranked
in the top ten of business schools in the country
(now its ranked 12th); thereby, having a great
brand name both nationally and regionally. However,
UCLA's graduate school film program is not as
well regarded as USC. What does this all mean?
The point of the matter is that
in the world of business, particularly the MBA
world, perception means a lot. What people perceive
as being the case is often what counts. On the
other hand, this perception may not match the
reality. You might choose a particular MBA program
in America because of what you perceive it to
be or because of what your advisors perceive
it to be. But, you may be disappointed, or it
may exceed your expectations when you actually
arrive. What can you do? Visit, talk to alumni
of the school, talk to current students, do
independent research, and of course read the
institution's promotional materials (including
its web site). Examine where its professors
were educated, what is their experience, where
do the institution's graduates go? How do they
fare in the marketplace? However, this information
will make little sense if you haven't figured
out why you want an MBA and what you expect
your MBA to mean in your career.
You must develop your personal
framework through which all information you
encounter will be filtered. Before you develop
your personal framework, let me warn you. You
already have one. Let me illustrate the point
by dispelling the first myth that often trips
up prospective MBA students.
Myth #1: Those without a business
major need not apply. Rubbish.
Contrary to popular belief, you do not have
to be an undergraduate business major in order
to pursue an MBA. In fact, a great majority
of the best graduate schools in America prefer
a varied mix of undergraduate majors and that
an as varied array of work experience backgrounds
be represented in their student bodies. Why?
It is because the primary method of teaching
is through the case method, and the primary
method of learning is through collaboration.
This stands in stark contrast to schools of
law where the method of learning is rooted more
in an adversarial process rather than a collaborative
one. In plain English, what does this all mean?
Let me be more specific.
In a typical MBA course, it is
not uncommon for students to examine a particular
case study as a means of understanding the key
principles the professor deems important. In
examining the case, students do not come to
the subject matter as a blank slate. Each draws
upon their work experience and academic preparation.
A person with a marketing background will see
things in the case that perhaps a person with
a financial background may not. A person with
a social services background may see something
that a person with a technical base may overlook.
However, when all these perspectives (i.e. personal
frameworks) are brought to bear on the case,
each participating student both contributes
and is enriched by the dynamics of the learning
process.
While these are indeed generalizations,
they are still the predominant learning patterns
for graduate business programs in America. It
underscores that learning is not just a relationship
between a student and the professor. You will
learn from each other.
In the final analysis, what is
important is to have a reasonable exposure to
both quantitative and qualitative elements with
a good foundation in reasoning and thinking.
However, I am reminded of the words of William
James: "A great many people think they
are thinking when they are merely rearranging
their prejudices."
We still have many myths to dispel,
but let's take a break. We'll start from here
next time.
Muhammad Abdullah
Associate Dean of the Graduate School
Pfeiffer University at Charlotte
mabdulla@pfeiffer.edu
(704) 521-9116 Ext. 253
www2.pfeiffer.edu/~mabdulla
www.pfeiffer.edu
Muhammad Abdullah, who teaches
communications and law, served as Director of
the MBA Program for Pfeiffer University at Charlotte
before becoming Associate Dean. Pfeiffer University
at Charlotte is the largest MBA program in both
North and South Carolina.